Among Billpoint services, the company launched into the transport business. Partnering with Travu Africa, a travel tech company to offer interstate bus ticket booking through it’s api integration on the billpoint app. Amazing to discover all this things working.
What Travu Africa Does
Travu Africa, operating as Mytrip Nigeria ltd is a Nigeria focused travel tech company providing APis and Bus Management System (BMS) to enable online bus and flight search + booking. Instead of each app or website integrating dozens of bus operators, Travu exposes a single API that brings together multiple bus operators’ real time inventories so partners like fintech companies or bill pay apps like Billpoint can add ticketing to their platform with less fuss.
I mean, rather than just paying utility bills or topping up airtime, Billpoint users can use the app to navigate booking departure/destinations. Making every travel process as easy as possible. From picking travel dates, users can also compare bus operators, book a seat and pay up all from inside the Billpoint app. Omo, i explored further in the app to discover how it actually works. Got me to make a step by step guide to ease the process for new users. Read more about BillPoint Live, The Next Gen Of Tech Goons.
Here’s The Typical User Guide To Using The Billpoint Transport Option
– Open the Billpoint app, or web interface if you’re on a computer, better for mobile on the go users. Navigate to “bus tickets” or transport booking, which ever of the option is available on your app. Updating to the latest version is usually adviced, as to get all features and options working properly.
– Select your departure state and destination, state/terminal from the list of available routes provided via Travu Africa’s network.
– Choose your travel date, the system then shows available trips from participating bus operators (for example, operators like ABC Transport) with seats, amenities and prices. For frequent travellers, the app shows popular routes used. One mind blowing feature is the option to see and make selection from seats available on the vehicles.
– Pick your preferred operator/trip and seat(s). Confirm booking details. Fill out information of the traveller, whether it’s you traveling or booking for a loved one or friend. It’s easy to do from any mobile logged into your Billpoint account.
– Make payment through Billpoint’s payment gateway. After payment, you receive a booking confirmation and unique booking number.
– On the day of travel, use the booking number at the bus terminal’s cashier or ticket desk to check in and get your seat assigned as selected on the platform.
Such autonomous and ease platform to explore. Not needing to go through lengthy manual ticket purchase and queues some of the time. I’ll have to try this out sometime in November.
Can’t look past the convenience and time saving that comes with the Billpoint app. Really nice set up, Instead of going physically to a bus terminal or calling multiple operators, you can book from your cell phone.
The Transparent Set up
Integrating Travu Africa, you get multiple operators, seats, amenities to chose from without the hassle. Just a simple compare and chose all in one place.
Adding secure payment through Billpoint. If you’re comfortable with Billpoint for other transactions, using it for transport booking should feel safe. Plus coming with immediate confirmation with no hassle. Once payment is done you get booking number and can proceed.
In all this beauty and design seen on the platform, we can’t look past the risks that might come up in the whole process.
Lets Look At Possible Risks
– Yes the platform is modern, the actual travel experience still depends on the bus operator and driver (schedules, comfort, delays). Although most companies working with Billpoint are also modern and have their drivers and staffs trained for professional servicing of their customers and users.
– Support & dispute resolution: Some users have raised concerns about Billpoint’s customer support. For example, on Trustpilot some reviews suggest unresolved pending transactions. Which i’m sure are being attended to. Still we have to take note of this possibilities .
– Route/seat availability limitation: Even though many routes are offered via Travu Africa, not every possible route may be available on Billpoint. So make your choice based on what’s available on the platform.
– Payment & refund risks: Since you’re pre paying, if the booking fails or the trip is cancelled, you may face refund delays or support issues. Always read through to confirm cancellation and refund policy.
– Technical or agent error: If the bus operator fails to recognise the booking number at the terminal, it might lead to complications. It’s advisable to always keep proof of booking, payment screenshots.
Hit up customer support on the app if there’s any issue on booking number or receipt confirmation of any kind.
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